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Chat us up with any questions or comments. We're here to help you!


You can email us at where our customer service team will assist you with whatever you may need. All emails will be answered within 24 hours on business days.


We typically send out tracking numbers to your email 1 ~ 2 days after it has been shipped.

If you are emailing about your order, please make sure to include your order number or the email used at checkout. We look forward to help you out!

Petnoo Information

Address: 1010-A03, Wantong Building, No. 3002, Sungang East Road, Sunxi Community, Sungang Street, Luohu District, Shenzhen City, Guangdong Province, China

The above address is the address of Petnoo store.